My Account · El Corte Inglés

Purpose of Service

1 - Data Controllers

El Corte Inglés, S.A. email: customer_support@elcorteingles.com
Sfera Joven, S.A. email: sfera@elcorteingles.es
Bricor, S.A. email: servicio_clientes@elcorteingles.es
Viajes El Corte Inglés, S.A. email: viajeseci@elcorteingles.es
Supercor, S.A. email: servicio_clientes@elcorteingles.es
Telecor, S.A. email: atencionactivatelecor@telecor.es
Centro de Seguros y Servicios, Correduría de Seguros, S.A., email: atcliente@cess.elcorteingles.com
Seguros El Corte Inglés, Vida, Pensiones y Reaseguros, S.A. email: atencionalcliente@seguroseci.es
The corporate address of all aforementioned companies is: Calle Hermosilla 112, 28009 Madrid
Óptica 2000, S.L. with corporate address at Gran Vía de les Corts Catalanes 613, 8a planta. 08007 Barcelona. email: clientesoptica20000@elcorteingles.es
El Corte Inglés Grandes Armazéns, S.A. with corporate address at Avenida Antonio Augusto de Aguiar 31, 1069-413 Lisboa (Portugal). email: servico_clientes@elcorteingles.pt
Data Protection Officer for all Managers: email: delegado.protecciondatos@elcorteingles.es
Please refer to the updated activities of Managers at the following link www.elcorteinglescorporativo.es

2 - Primary purpose

The purpose of creating a personal account is to generate a unique customer identifier for purchasing products or services available on any El Corte Inglés Group website (hereinafter, all those jointly known as Data Controllers). This streamlines the process, since it eliminates the need to repeat or enter your personal details into each website when placing the order.
Data Controllers will process your data when managing the purchase of requested products or services.

Data Controllers will process your data when managing the purchase of products or services that they are selling, including distance selling and handling of shipments and returns, as well as when channelling requests for information, suggestions and customer complaints.
Your data will be held for as long as there is a mutual interest in a single record being held, or until you exercise your right to remove it or limit processing thereof.

3 - Other purposes

For sending advertising or promotional correspondence by Data Controllers regarding their products and services (retail, travel, insurance, etc.), via all available channels (including electronic means); of a general nature or customised for you and your interests by preparing a commercial profile based on information provided and via automated processing. Authorisation will remain in force until such time as consent is withdrawn. Additionally, said information may be used for market research and commercial research purposes, reports on consumption habits, statistical data and market trends, including service improvement surveys.

4 - Legitimacy

The legal grounds for processing your data in order to create a personal account is granted by performing the digital account registration contract, whereby you accept the terms and conditions that are displayed on the website and you are thus able to use the available services.
The sending of advertising or promotional correspondence for products and services, as well as the setting up of commercial profiles is dependent on the consent requested using the relevant checkboxes, without withdrawal of this consent having any bearing whatsoever on the performing of the website personal account contract.

5 - Recipients

There are cases where we have to disclose or submit the data you have provided us with to third parties in order to provide the requested service. These include logistics, transportation and delivery, fitters and/or assemblers, airlines and hotels, etc.

There are companies that provide other types of services such as information technology. These technology companies tend to store and process information within the European Economic Area (EEA), which means that we ensure that they are subject to data protection regulations within the scope of Spanish and European Union law.
In certain cases, cloud computing services will be contracted outside the European Economic Area (EEA), which involves data being transferred internationally. In such cases, the appropriate guarantees will be put in place to protect your information. You can find out more about these by writing to El Corte Inglés, whose address is Calle Hermosilla, 112 – 28009 Madrid Ref. DPO-TRANSFER, and attaching a supporting document (ID or passport).

In addition, your personal information will be accessible by Public authorities, Judges and Courts for addressing any duties arising as a result of processing your personal data.

6 -Rights

Access, rectification, removal and objection to processing, as well as other rights.

Interested parties are entitled to be provided access to their personal data, as well as to request rectification of incorrect information or, where applicable, request its removal for reasons such as the data no longer being necessary for the purposes for which it was collected.
Under certain circumstances, interested parties may request that the processing of their data be limited. In this case, we will only keep it for making or disputing claims.Additionally, for reasons relating to your particular situation, interested parties may object to their data being processed, in which case their personal information will no longer be processed for those purposes to which they have objected.Where technically feasible, interested parties may request transfer of their data to another Data Controller.
To exercise these rights, in accordance with prevailing law, interested parties can write, enclosing a copy of a supporting document proving their identity (ID or passport), to El Corte Inglés or to any of its Data Controllers at the following postal address: Calle Hermosilla, 112 - 28009 Madrid (Ref. LOPD),
Interested parties may lodge a claim with the Spanish Data Protection Agency (AEPD), particularly if dissatisfied with how their request to exercise their rights has been handled. For more information, visit the website www.agpd.es.

Legal conditions of use

This section includes information about conditions for accessing and using this website, which must be brought to users’ attention. General Information about www.elcorteingles.com for the purposes provided for in Law 34/2002 on Services of the Information Society and Electronic Commerce.

Owner: El Corte Inglés, S.A.
Tax ID No.: A-28017895
Corporate address: C/ Hermosilla No. 112. 28009 MADRID
Email: customer_support@elcorteingles.com
Telephone: (+44) 845 098 0098
Registration data: Madrid Commercial Register: Volume 677 General 61, Section 4 of the Corporate Ledger, Sheet 8085, Folio 182.

1. Purpose of the www.elcorteingles.com website

Our website provides all manner of information likely to appeal to customers: product offers and promotions, financing and shopping facilities, opening hours, location of our centres, activities in our establishments, etc.

2. Conditions for access and use of this website

Access to the website and its content and information. Accessing this website is the sole responsibility of the users, and it implies that they are aware of and accept the legal warnings and its terms and conditions of use. The website www.elcorteingles.com does not guarantee that items, products and/or services offered thereon are also available in El Corte Inglés Group companies’ shopping centres, or that the prices shown on the website are current. El Corte Inglés reserves the right at any time to make any changes or amendments to the website as it sees fit and without having to provide prior notice.

2.1. Duty to use the website and its contents in a proper manner

The User undertakes to use the website properly including its features in accordance with the law, this Legal Notice and the instructions and warnings it conveys.

The User has a duty to use the website and the entirety of its content exclusively for lawful and permitted purposes, which do not violate prevailing law and/or prove damaging to the lawful rights of "El Corte Inglés" and "Group" companies or those of any third party, and/or which may directly or indirectly cause harm or damage.

To that effect, the User shall refrain from using any of the website content for unlawful purposes forbidden by this Legal Notice, and which harm the rights and interests of third parties, or which may in any way damage, render useless, overload, impair or hinder normal use of the website, lT equipment or documents, files and content of any kind stored on any Group IT equipment (hacking), or that of other Users or any Internet user (hardware and software).

In particular, but not limited to the following, the User undertakes not to transmit, disseminate or make available to third parties information, data, content, messages, images, illustrations, sound and/or image files, photographs, recordings, software and generally any type of material which:

is in any way contrary to, discredits or undermines the fundamental rights and public freedoms provided for in the constitution, in international treaties and in remaining laws;
instigates, incites or promotes acts of a criminal, degrading, defamatory, slanderous or violent nature, or otherwise any unlawful, immoral or disrespectful act generally considered unacceptable to public order;
instigates, incites or promotes discriminatory acts, attitudes or ideas on the grounds of race, sex, religion, beliefs, age or status;
introduces, makes available or allows access to criminal, violent, offensive, injurious or degrading products, elements, messages and/or services, or which are otherwise unlawful, immoral or disrespectful and generally considered unacceptable to public order;
is false, ambiguous, imprecise, exaggerated or extemporaneous, which may induce errors regarding the subject or the intentions or purposes of the communicator;
is protected by intellectual or industrial property rights belonging to third parties, without the User being granted the requisite prior authorization by the owners to use it in the way in which it is being used or is intended to be used.
violates commercial secrets of third parties;
is in opposition to the right to honour, the right to personal and family privacy or the right to self image of persons;
undermines in any way the reputation of El Corte Inglés or third parties;
violates regulations on privacy of communications;
constitutes illegal, deceptive or unfair advertising and, in general, constitutes unfair competition;
introduces viruses or other elements that could damage or impair normal functioning of the computer systems, networks, equipment or programs (hardware and software) of El Corte Inglés or third parties, or which may cause damage to the electronic documents and files stored in such equipment;
hinders normal operating of the Service as a result of its features (such as format, extension, etc.);

As set out above, the User undertakes to use the content provided to Users through the website, including, but not limited to, texts, photographs, images, icons, technology, software, links and other audiovisual or audio content, as well as its graphic design and source code (hereinafter, "Content") pursuant to the law, this Legal Notice, other notices and regulations for use and instructions brought to his or her attention, as well as to behave lawfully, morally and respectfully and generally in a manner considered acceptable to good conduct and public order, and in particular, he or she undertakes to refrain from:

reproducing, copying, distributing, making available or otherwise publicly communicating, transforming or modifying Content, unless prior authorisation has been obtained from the owner of the corresponding rights or it is legally permitted;
deleting, manipulating or in any way altering the copyright and other identifying data of the reservation of rights of El Corte Inglés or Group companies or their owners, fingerprints or any other technical means provided for their recognition. The User shall refrain from obtaining or seeking to obtain Content using any means or procedures other than, where applicable, those that have been provided or indicated for that purpose in the web pages holding the Content, or, in general, those normally used on the Internet for this purpose, as long as they do not pose a risk of damage to the website, the Services and/or the Content.

Specifically, the use of El Corte Inglés image files and audio/video files are subject to the following conditions: Their use for commercial purposes and/or their subsequent distribution is forbidden. The images and audiovisual resources available here are exclusively for use by the media and for information purposes only, provided that the source is acknowledged. Their use for highlighting other companies’ activities, products or events is therefore prohibited. El Corte Inglés Group companies reserve the right to withdraw permission to use any of these images or audio/video files whenever it deems that they are being used in a way contrary to its interests.

Users and, in general, all persons intending to set up a hyperlink between their website and the www.elcorteingles.com website (hereinafter, the "Hyperlink") shall adhere to the following conditions, and always with prior authorisation:

the Hyperlink will only enable access to the homepage of the website, or the specific point authorised by El Corte Inglés, and may not reproduce them in any way;
a frame will not be created over the pages of the website;
there will be no false, inaccurate or incorrect indications or expressions about the El Corte Inglés or any of its managers, employees, web pages or Products and/or Services;
it will not be stated or insinuated that El Corte Inglés has authorised the link, nor that it has supervised or assumed in any way the services offered or made available on the website on which the Hyperlink appears;
with the exception of those signs forming part of the Hyperlink itself, the website on which it appears will not contain any brand, brand name, company sign, name, logo, slogan or other distinctive signs belonging to El Corte Inglés; and
the website on which the Hyperlink appears will not contain any unlawful information or content that contravenes morals or acts generally considered respectful and acceptable to public order, nor shall it feature content that contravenes any rights of third parties.

The insertion of the Hyperlink shall in no event imply the existence of any relationship between El Corte Inglés and the owner of the website where the Hyperlink is inserted, or the acceptance or approval by El Corte Inglés of its content or services.

2.2. Industrial and intellectual property rights

The User undertakes to respect the intellectual and industrial copyright pertaining to El Corte Inglés and Group companies and any other third party. Use of or enabling access to the website in no way implies the granting of entitlement to brands, brand names or any other distinctive signs used on the website.

The User may download the website to his or her device, provided that it is for private, non-commercial use. The User may therefore not exploit, reproduce, distribute, alter, publicly communicate, assign or transform content included on the website for public or commercial purposes.

Moreover, this Content is the intellectual property of El Corte Inglés, S.A. or Group companies and, pursuant to the provisions of the Legal Notice, no existing exploitation rights or any other rights that may exist regarding said Content shall be deemed transferred to the User, beyond what is strictly necessary for the proper use of the Website.

2.3. Length of service

El Corte Inglés does not guarantee the availability and continuity of operation of the Website. Whenever it is reasonably possible, El Corte Inglés will give a forewarning of interruptions to the operation of the Website. Nor does El Corte Inglés guarantee that the website can be used for performing specific activities or that it is fail-safe.

Access to the El Corte Inglés website is indefinite; nevertheless, El Corte Inglés reserves the right to discontinue access without prior notice to Users who it deems are not adhering to the regulations for using its website and the right to take legal action as it sees fit. Furthermore, El Corte Inglés reserves the right to restrict access to certain sections of the general public, by providing password-only access to specific users or user groups, who will be responsible for the safeguarding of the credentials provided.

2.4. Exclusion of liability

El Corte Inglés makes every possible effort to prevent any mistakes in the content of the website, but it does not guarantee nor shall it be liable for errors that may be contained therein.

El Corte Inglés is exempt from any responsibility for harm or damage of any kind caused by:

Disruption to or unavailability of access to the website.
Privacy and security in the use of the website by the User, and/or unauthorised third-party access.
Possible transmission of elements detrimental to IT systems.
Accuracy, completeness and timely updates to Website content.

3. Use of cookies

El Corte Inglés may use cookies to aid browsing of its website and determine User preferences, thus enabling recognition thereof. The User may nonetheless set his or her equipment to accept or decline cookies. Cookies Policy.

4. Protection of personal data

El Corte Inglés, S.A. undertakes to comply with prevailing law regarding personal data protection in accordance with the provisions of the Privacy Policy.

5. Law and jurisdiction

The parties voluntarily submit to the local courts and jurisdiction of the user for the resolution of disputes, renouncing all jurisdictions. In addition, as a member company of CONFIANZA ONLINE and in accordance with its Code of Ethics, in the event of disputes over online contracts and advertising and the protection of minors, the User may appeal to the extrajudicial dispute resolution system of CONFIANZA ONLINE.

El Corte Inglés Group Data Protection Information

1. Introduction

At the El Corte Inglés Group Companies, we are committed to safeguarding your personal information and protecting it from misuse.

This document outlines who is responsible for processing data, what your personal information will be used for, the legal grounds for processing data, how and why we collect it, how we use it, your rights in this regard and also the process put in place to ensure your privacy.

We assume that by providing us with your personal information and using our websites, you have read and understood the terms and conditions set out relating to personal data protection. El Corte Inglés Group Companies undertake to comply with prevailing national and European law regarding data protection. As such, they endeavour to handle your data lawfully, honestly and with transparency.

2. Area of application

This document applies to all El Corte Inglés Group companies.

3. Considerations to bear in mind

Who is responsible for processing?

“Data Controllers” is defined in the General Data Protection Regulations as follows:

“Data Controllers”: the individual or corporation, public authority, service or other body which, acting alone or in conjunction with others, specifies the purposes of processing and means by which this is performed.

All group companies are responsible to an extent for processing their customers’ personal information.

If you have any enquiry, comment or concern, or would like to comment on our use of personal information, you can email the El Corte Inglés Group Data Protection Officer at delegado.protecciondatos@elcorteingles.es

Information on the El Corte Inglés Group companies

Innovation is one of the hallmarks of all companies comprising the El Corte Inglés Group. We are constantly adding new products in areas as diverse as fashion and accessories, decoration and household, technology, food and catering and culture.

Business name El Corte Inglés

Corporate address: Calle Hermosilla, 112. 28009 - Madrid
Email: customer_support@elcorteingles.com
Telephone: (+44) 845 098 0098
Tax ID number: A-28017895
Madrid Commercial Register: Volume 7257, Folio 165, Section 8ª, Sheet Nº M-117.627, Entry 2ª
Website: www.elcorteingles.com

El Corte Inglés includes new products in all areas in which it operates: fashion, decoration, the very latest in technology or sport, ground-breaking ideas in food and catering, culture and entertainment, etc. which, hand in hand with our quality commitments and guarantees, allows us to cater for customers with different tastes or needs.

In 2017, El Corte Inglés merged with Hipercor, with the aim of improving and supplementing what we offer to customers, while simultaneously harnessing the synergies of both business formats.

Business name Bricor, S.A

Corporate address: Calle Hermosilla, 112. 28009 - Madrid
Email: servicio_clientes@elcorteingles.es
Telephone: 901 122 122
Tax ID number: A - 50319771
Madrid Commercial Register: Volume 7257. File 165. Page No. M-117.627
Website: www.bricor.es

The Group’s specialist DIY, interior design, gardening and complete home refurbishment chain has two types of business formats: large establishments offering a wide range of products on public display, and the El Corte Inglés centres in urban areas enabling us to cater for customers seeking very competitively-priced home DIY solutions without having to travel to the outskirts of the city.

Business name Informática El Corte Inglés, S.A.

Corporate address: Travesía Costa Brava. 28034 -Madrid
Email: mkt@ieci.es
Telephone: 913 87 47 00
Tax ID number: A - 28855260
Madrid Commercial Register: Volume 7257, Folio 165, Section 8ª, Sheet Nº M-117.627, Entry 2ª
Website: www.ieci.es

This is the Group’s specialist solutions and services integration company. It is a technology consultancy company catering for businesses and their digital transformation.

Since it was first established, it has based its growth on developing its services from its initial mission to distribute IT products and solutions, to including consultancy and integration of electronic business systems and solutions.

Its experience and knowledge of the market have led it to undertake major projects for both public and private organisations in a wide variety of sectors, including telecommunications, transport, insurance and banking.

Business name OPTICA 2000, S.L.

Corporate address: Gran Vía de les Corts Catalanes, 613 8ª planta 08007 - Barcelona
Email: clientesoptica20000@elcorteingles.es
Telephone: 934 871 911
Tax ID number: B08422941
Madrid Commercial Register: Volume 33506, General Section, Folio 20, Page B-60967
Website: www.optica2000.com

Óptica 2000 is the El Corte Inglés Group’s optical and audiology chain. It operates through physical shops located in El Corte Inglés shopping centres and in individual establishments.

Business name Seguros El Corte Inglés, Vida, Pensiones y Reaseguros, S.A.

Corporate address: Conde de Peñalver, 45. 28006 Madrid
Email: atencionalcliente@seguroseci.es
Telephone: 901 116 821
Tax ID number: A - 79346839
Madrid Commercial Register: Volume 3863, Folio 54, Sheet M-64.854, Entry 13ª
Website: www.elcorteingles.es/eciseguros

Seguros El Corte Inglés, Vida, Pensiones y Reaseguros is the El Corte Inglés Group’s own insurance company serving the needs of customers by offering products such as life and accident insurance, savings insurance, short-term and lifetime income insurance and pension plans.

From the very outset, its goal has been to provide quality services by offering its customers, their families and company staff the opportunity to protect themselves and plan for their futures, with the broadest possible coverage at competitive rates.

Business name Centro de Seguros y Servicios. Correduría de Seguros, S.A., Grupo de Seguros El Corte Inglés.

Corporate address: Hermosilla, 112. 28009 Madrid
Email: atcliente@cess.elcorteingles.es
Telephone: 901 116 146
Tax ID number: A - 28128189
Madrid Commercial Register: Volume 945, Folio 1, Sheet M-18.707, Entry 32ª
Website: www.seguros.elcorteingles.es

The El Corte Inglés Group’s own insurance company came into being to cater for customers’ needs by providing a wide range of comprehensive insurance and services.

Centros de Seguros y Servicios is an Insurance Broker and forms part of the El Corte Inglés Group. Currently, it is a leader in terms of nationwide presence, accessibility for policy holders, opening hours and experience in all kinds of risk cover.

This has allowed it to improve and expand the range of insurance plans offered, including launching new products for cars, travel assistance, technological assistance and mobile telephony, while updating the conditions for already consolidated products that require adjustments to meet new market requirements.

In as far as financial mediation is concerned, it has placed particular emphasis on combining a range of products from the best brokers with exclusive products for El Corte Inglés customers.

Business name Sfera Joven, S.A

Corporate address: Hermosilla, 112. 28009 Madrid
Email: sfera@elcorteingles.es
Telephone: 901 122 122
Tax ID number: A - 83036137
Madrid Commercial Register: Volume 16.688, Folio 40, Section 8ª, Sheet M-284.400, Entry 1ª
Website: www.sfera.com

Sfera was conceived as a chain of stores specialising in fashion and accessories that feature a large selection of garments for men, women and children in the areas of formal fashion, sport-city fashion and weekend and leisure clothing.

Thanks to its exclusive team of designers, Sfera is constantly adding new fashion collections to its shops that are inspired by the latest trends. The result is comfortable, fashionable and affordable clothing, designed to ensure that everyone can find their own style.

It is committed to constant renewal, variety and quality at the best price on the market, opening its shops in the best shopping districts in each city of operation and its own section in El Corte Inglés shopping centres. It also has stores outside Europe in Latin America, the Middle East and Southeast Asia.

Lastly, it's known for its own collections of women's lingerie, men's underwear and a special line for babies.

Business name Supercor, S.A.

Corporate address: Hermosilla, 112. 28009 Madrid
Email: servicio_clientes@elcorteingles.es
Telephone: 901 122 122
Tax ID number: A - 78476397
Madrid Commercial Register: Volume 3.099, Folio 189, Section 8ª, Sheet M-52.978, Entry 3ª
Website: www.supercor.es

This supermarket chain was created to satisfy customers’ everyday grocery needs at a nearby location, offering the experience and quality that are the hallmarks of the El Corte Inglés Group.

The focus is on the supermarket’s food, particularly fresh food items. These set it apart because of their quality and competitive pricing. At Supercor supermarkets, customers can shop for fresh products from the shelves or be served by specialist staff.

Supercor Exprés is geared more to fast, easy shopping for basic food, household or perfumery items. In addition to leading brands, this supermarket format features own-brand products from the El Corte Inglés group like Aliada and Special Line.

The chain recently struck a deal with Repsol to be the shopping provider for the approximately 3,500 service stations that the oil corporation is about to open.

Business name: TELECOR, S.A

Corporate address: Hermosilla, 112. 28009 Madrid
Email: atencionactivatelecor@telecor.es
Telephone: 900 818 143
Tax ID number: A - 80028731
Madrid Commercial Register: Volume 1,100. Section 8 of the Corporate Ledger, Folio 44, Page 20,973
Website: www.telecor.es

We hope you will pay one of our inviting, simply laid out Telecor stores a visit and learn about the latest smartphones and cutting-edge technology. We have created a unique layout for sharing experiences, where we have the best specialists in the sector on hand to advise on the full range of products and service providers. We will be part of your community and your leading provider of mobile solutions and services. At Telecor, we are always Connected with you. Pay us a visit!

Business name Viajes El Corte Inglés, S.A.

Corporate address: Avda. Cantabria, 51. 28042 Madrid
Email: viajeseci@elcorteingles.es, servicio_clientes@elcorteingles.es
Telephone: 901 122 122
Tax ID number: A - 28229813
Madrid Commercial Register: Volume 896, Folio 1, Sheet M-11.385, Entry 23ª
Website: www.viajeselcorteingles.es

Viajes El Corte Inglés bases its management model around providing an individually-tailored service for both its private and business customers, as well as planning and organising conferences, conventions and travel incentives. A team of professionals is on hand to offer advice and organise travel to each customer’s specifications.

Viajes El Corte Inglés also has a Corporate Division that specialises in working with corporate clients and is able to cater efficiently for large multinational corporations and SMEs alike.

The travel agency has more than 500 branches and, apart from Spain, is present in France, Belgium, Portugal, Italy, the United States, Chile, Mexico, Argentina, Colombia, the Dominican Republic and Uruguay.

For what purpose do we collect your personal information?

The main purpose for collecting your personal information is to provide an improved service, which is what you as a customer expect of us.

We collect your personal information so that we can process your purchases, orders or requests, whether it be in one of our shopping centres, warehouses, agencies, supermarkets, or via our websites or applications, by telephone or by completing a form.

Below, we've included the main purposes for collecting data in El Corte Inglés Group companies:

Compliance with legal obligations, including but not limited to Law 10/2010 on the Prevention of Money Laundering.
Management of the contracting of products or services sold by one of the El Corte Inglés Group Companies, including distance selling and handling of shipments and returns.
To create and manage a personal account with a single record allowing it to be used to purchase products and services available on any El Corte Inglés Group company’s website.
To hold customer requests for information, suggestions and complaints in one place so that they are easier to process and resolve.
Management of lists of events (weddings, First Communions, birthdays, etc.).
Management reservations and ticket sales of the events that are distributed by El Corte Inglés.
Service improvement surveys.
Market research and commercial research, reports on consumption habits, statistical data and market trends for providing products and services that might be appealing to customers.
To create profiles and perform analyses on our customers’ behaviour when using our websites or applications.
To provide you with regular updates regarding our latest products, offers, discounts, etc. The channels we use most frequently are: email, regular post, telephone, SMS, and Push messaging, but only if you have given your consent.
Image capturing of persons and vehicles for security reasons and to assist with planning for emergencies and evacuating buildings.
Handling of VAT refunds on purchases by tourists who are non-EU residents.
Handling of medical devices for aiding customers with visual impairment or hearing problems.-Staff recruitment.

How do we gather information about you?

We gather personal information about you through various means. In some cases, you contact us to share your personal details; in other cases, we gather your personal data by other means. Below, we've outlined the different methods we use for gathering your personal information, along with a few examples of how the information is used.

Information provided by you

We gather personal information that you furnish via El Corte Inglés Group websites, email, mobile phone, when you sign up to a service, when you fill out a form, etc. In all cases, you will be notified of the Data Controller of the information, what it will be used for and who will receive the information when the information is gathered, as well as how to exercise your rights under prevailing data protection law.

For instance, it is likely that you provide us with information when you contact our customer service, place an order, register with our websites, update your preferences and account details, fill out a questionnaire, or take part in a competition, etc.

Generally, the personal information you provide us with is: first name and surname(s), address, ID, date of birth, email address, contact telephone number and payment details. In isolated cases, depending on how we anticipate using your data and to what end, data may be gathered about you as a person, your education and career, employment details, commercial information, social circumstances, money and insurance and transfers of goods and services.

Information we gather when you visit our websites

We gather and store limited personal information and anonymous overall statistics for all users visiting our websites, either because you have actively provided us with that information, or because you are merely browsing our websites. Information we gather includes the IP address of the device you are using, the browser used, your operating system, the date and time our website was accessed, the web address via which you accessed our websites, as well as information about how you use our websites.

We use this information to give us an idea of how long it takes our websites to load, how the websites are used, the number of hits on the different sections and the type of information that draws most hits. It also helps to ascertain whether the website is working as it should. If we detect functional faults or errors, if helps us to fix them and improve our web performance, so that we can also offer a better service for all users.

This information is gathered using cookies. For further details, please refer to the cookies policy, which is available on each El Corte Inglés Group Company website.

Social networks

Use of social networks is becoming increasingly common. As a result, the El Corte Inglés Group has a presence on most of them and may use them to contact you.

Information we collect via social networks sometimes includes personal information that is publicly available online. We always ensure that all information used by us correctly acknowledges its source or is made anonymous.

It is likely that these social networks have their own privacy policy explaining how your personal information is used and shared. We recommend you carefully read the privacy policies before using social networks so that you are sure you agree with how your personal details are collected and shared.

Mobile phone

The El Corte Inglés Group apps have a geolocation feature for pinpointing your whereabouts so that it can show you the nearest establishment. Enabling the geolocation feature on your mobile device means you can make the most of the applications’ full range of functionalities. We will remind you to turn on geolocation if it is not enabled by sending you a message requesting permission beforehand.

This geolocation service will not be used to inform third parties of your location, except where this is a legal requirement.

Most mobile devices offer users the option of disabling location services. This option is likely to be found in the settings menu of your device. If you have any questions regarding how to disable your device’s location services, we recommend that you contact your mobile service provider or the manufacturer of your device.

If you wish to disable location services on an Android device, go to Location services in your mobile phone’s Settings menu. Most Android devices allow location services to be disabled for the entire mobile phone, such as GPS services and other companies’ location services. Generally, location services will not be enabled unless you check the box to enable them.

If you wish to disable location services on your iPhone, you can do this for all models from the Settings menu by selecting Location Services. In order to disable location services for the whole device, slide the bar until the Off option appears. In order to disable location services for a certain application, slide the bar next to each application until the Off option appears.

What are the legal grounds for processing personal information?

There are a number of reasons why we are legally entitled to process your personal details:

In order to fulfil a contract and/or commercial relationship
In order to comply with the various legal obligations.
For genuine and justifiable reasons, including security, prevention of fraud, improving services and products through market research, or in order to handle requests, enquiries or any complaints.
For sending customised offers by El Corte Inglés Group having fist obtained your consent.

How can you make changes to the way in which we contact you with information about our products or services?

This can be done in the following ways:

By sending a signed, written request addressed to El Corte Inglés, calle Hermosilla 112, 28009
Madrid, Ref. LOPD, which must be accompanied by a photocopy of the ID of the person making the request.
By emailing a request including a photocopy and/or scanned copy of the ID of the person making the request to customer_support@elcorteingles.com.
By calling Customer Service on 901 122 122. -By visiting Customer Service in any El Corte Inglés shopping centre that includes this department.

If you have never requested that we send you commercial correspondence, you can sign up for the various newsletters we provide or you can email us at customer_support@elcorteingles.com

To whom can we disclose your personal information?

If you have already given your consent, your information will be passed on to El Corte Inglés Group Companies (please go to https://www.elcorteingles.com/informacioncorporativa/es/quienes-somos/empresas-del-grupo/) for it to be processed for the aforementioned purposes. Not all the purposes mentioned involve a transfer of data, especially since each Group company gathers data of its own accord.

There are cases where we have to disclose the data you have provided us to third parties in order to carry out the requested service. These include travel and hotel bookings, logistics, transportation and delivery, fitters and/or assemblers, home refurbishments, etc.

In addition, there are companies that provide us with other kinds of services such as: information technology (information storage and processing), security services, financial services, audit services, etc.

These third parties may only access personal information required for providing said services. They are required to keep your personal information confidential and may not use it in any way other than as requested by us.

El Corte Inglés Group companies accept liability at all times for personal information provided to us. We request that companies with which we share your personal information protect it to the same extent as we do.

In addition, your personal information will be accessible to Public authorities, Judges and Courts for addressing any duties arising as a result of processing.

International transfers

The personal information we gather is held in Spain. It may be the case, however, that some Group companies operate in other countries, in which case your personal information would be held in that company's country of operation.

In some cases, US-based cloud computing services will be contracted, which involves data being transferred internationally. In such cases, the appropriate guarantees will be made to protect your information. You can find out more about these guarantees by writing to delegado.protecciondatos@elcorteingles.es.

Links to third-party websites

Where we provide links to websites not operated or monitored by El Corte Inglés Group companies, you will be notified without delay, since the El Corte Inglés Group exercises no control over said websites, nor is it responsible for their content, and it exercises no control over how third parties gather and use your personal information. It is likewise not responsible for third-party websites and makes no claim in this respect.

It is likely that these websites have their own privacy policies explaining how your personal information is used and shared. We recommend carefully checking the privacy policies before using these websites so that you are sure you agree with how your personal information is collected and shared.

How long do we store your personal information?

We only store your personal information for as long as is necessary to use it in accordance with the purpose for which it was collected, and in compliance with the legal basis for processing as per applicable law. We will hold your personal information for as long as there is a contractual and/or commercial relationship with you, or until such time as you exercise your right of erasure, cancellation and/or limiting processing of your data.

In such cases, we will block the information as instructed and we will not use it. However, it may be necessary for making or disputing claims, or its processing may require legal or contractual liability issues to be addressed. In these instances, the data would have to be recovered.

How to exercise your rights

You are entitled to a say in how the personal information we collect is handled. In this respect, we also undertake to ensure its accuracy and truthfulness.

You are entitled to be provided access to your personal information, as well as to request rectification of inaccurate information or, where applicable, request its removal for reasons such as the data no longer being necessary for the purposes for which it was collected.

Under certain circumstances, and for reasons relating to your specific situation, you may object to your data being processed. Your personal information will no longer be processed for those purposes to which you have objected. Likewise, you may exercise your right to limit processing of your personal information by requesting that we hold it.

Under certain circumstances, you may request transfer of your data to another Data Controller.

You may exercise your rights free of charge, and can expect to receive a reply within the time periods set out under the prevailing law on data protection. You may do so in any of the following ways:

By sending a signed written request addressed to El Corte Inglés, calle Hermosilla 112, 28009-Madrid, Ref. LOPD, which must be accompanied by a photocopy of the ID of the person making the request.
By emailing a request including a photocopy and/or scanned copy of the ID of the person making the request to customer_support@elcorteingles.com.
By calling Customer Service at 901 122 122.
By visiting Customer Service in any El Corte Inglés shopping centre that includes this department.

You may lodge a claim with the Spanish Data Protection Agency (AEPD), particularly if you are dissatisfied with how your request to exercise your rights has been handled. For more information, visit the website www.agpd.es

How do we protect your personal information?

We are committed to protecting your personal information. We use appropriate technical and organisational measures for protecting your personal information and privacy. We review said measures regularly. We protect your personal information using a combination of security checks. These are both physical and IT- or logic-based, including access checks restricting and managing how your personal information and data are processed, managed and handled. We also make sure that our employees are properly trained to protect your personal information. In accordance with our procedures, we may request proof of identity from you before sharing your personal information with you.

Pursuant to our security and confidentiality guarantee, we are particularly intent on offering you the highest possible level of security and protecting the confidentiality of personal information you have provided us with. As a result, commercial transactions are made in a secure server environment using SSL (Secure Socket Layer) protocol.

If you encounter problems at any time accessing any part of our website, this may be because of your browser type or version or its settings. If you need help finding a solution or have any questions regarding how our purchasing system works, please call us at 902 22 44 11. We will be more than happy to help.

The Internet is a means of communication as well as a new medium which enables commercial transactions to be made online. In this regard, one of the main concerns of Internet users is the online security of their data.

An E-commerce transaction is the entire process of reaching a commercial agreement, including contact between the two parties: customer and company. Aspects that all commercial transactions must share are:

Authentication, or guaranteeing the identity of the individual or corporation with whom we are communicating.
Integrity, in other words, that alterations cannot be made to the content of the communication between the two parties.
Confidentiality, or guaranteeing that no unauthorised person may be privy to the content of the communication.

We are especially concerned with security and ensuring the confidentiality of the data provided by you. This has led to us becoming both founding members of @ECE (the Spanish E-Commerce Association) and signatories of Confianza Online, a system for settling possible disputes between consumers and companies in the context of E-Commerce and Interactive Advertising, backed by a large number of business associations, the National Institute of Consumer Affairs (INC), the Spanish Data Protection Agency (AEPD) and the Ministry of Science and Technology.

Data of minors

El Corte Inglés Group websites, applications and products are not usually aimed at minors. However, there are occasions when we run a campaign, such as the launch of consoles or video games, which may appeal to minors. Nevertheless, we do not intentionally gather any personal information for minors without the authorisation of their parent(s) or guardian(s).

If you are a minor, please do not attempt to register as a user of our website, applications or products. If it comes to our attention that we have mistakenly obtained personal information from a minor, we will delete said information as soon as possible.

Recommendations and precautionary measures

These are some of the precautionary measures that we recommend our customers take:

Do not give anyone your user id or password.
Do not make note of these in readily accessible places, such as a computer or diary.
Always use our SSL security system.
Always close the browser session after having accessed a secure area or after entering your user id or password into the system.

Amendments to this data protection information

We will review and update data protection when changes are made to the law or any procedures for processing your personal information, stating the date of the most recent update, content and date.

The latest update to this data protection information was made in November 2018.

Cookies Policy

At El Corte Inglés we use cookies in order to improve the service we provide as well as improve your browsing experience. We wish to explain clearly and precisely the following: what cookies are, what they are used for, what types of cookies we use, what purpose they serve and how you can configure or, if you wish, disable them.

What is a cookie and what is it for?

A cookie is a small removable data file that is stored by a user’s computer, tablet, smartphone or other device, and contains browsing information.
Overall, our users’ cookies help us provide a better website, by enabling us to monitor which pages are useful and which are not, and which ones could be improved.

Cookies are fundamental to the smooth operation of the internet. They offer a host of benefits when providing interactive services and improve the navigability and usability of our website. There is no way cookies could cause damage to your equipment. The reverse is true; they help identify and fix errors.

What types of cookies do we use?

Depending on the entity using them

Our own cookies
These cookies are sent to your device by our own equipment or domains, from which we provide the requested service.
Third-party cookies
These cookies are sent to your device by a device or domain not managed by us, but by a partner organisation. Examples include cookies used by social networks or by external content such as Google Maps.

Depending on how long they remain active

Session cookies
These temporary cookies remain in your browser’s cookies file only while you are visiting the website, meaning that cookies are not registered on your computer’s hard drive. We use the information these cookies provide us to study web traffic patterns. Over time, this allows us to improve browsing through better, easier-to-use content.
Persistent cookies
These are stored on your hard drive. Our website reads these each time you return to our website. A permanent website has a specific expiry date. The cookie will no longer work once that date has passed. We generally use these cookies for purchase and registration services.

Depending on the purpose they serve

Technical cookies
These are needed for browsing and for the smooth operation of our website. Their uses include enabling the monitoring of traffic and communicating data, access to restricted access areas, placing of orders, use of security features and storage of content for posting videos or sharing content over social networks.
Customisation cookies
These allow access to the service with a number of predefined features that depend on a set of criteria. These include language, browser type used to access the service, settings for the region from which you are accessing the service, etc.
Analysis cookies
These allow us to quantify the number of users and thus measure and perform a statistical analysis of how the users make use of the services provided. To do this, we analyse their browsing habits on our website with the aim of improving our offer of products and services. Likewise, we use analytical cookies to recognise the device and prevent fraud in specific transactions made with the Financiera El Corte Inglés charge card, as well as in any transaction financed by this entity.
Advertising cookies
These enable us to fully optimise management of any advertising spaces included on our website.
Behavioural advertising cookies
These store user behaviour observed on a continual basis. Cookies can tell us a lot about web browsing habits, which allows us to display advertising relevant to your browsing profile.

Technical cookies
These are needed for browsing and for the smooth operation of our website. Their uses include enabling the monitoring of traffic and communicating data, access to restricted access areas, placing of orders, use of security features and storage of content for posting videos or sharing content over social networks.
Customisation cookies
These allow access to the service with a number of predefined features that depend on a set of criteria. These include language, browser type used to access the service, settings for the region from which you are accessing the service, etc.
Analysis cookies
These enable us to calculate the number of users and thus create statistics measuring and analysing how users use our services. This entails analysing their browsing habits on our website in order to improve the products and services we offer.
Advertising cookies
These enable us to fully optimise management of any advertising spaces included on our website.
Behavioural advertising cookies
These store user behaviour observed on a continual basis. Cookies can tell us a lot about web browsing habits, which allows us to display advertising relevant to your browsing profile.

Purpose of the different cookies used

Below, you'll find the cookies used on our website and what they are used for.

List of cookies used by the elcorteingles.com domain
Name	Sending server	Purpose	Own / Third-party cookies	Excluded / Not Excluded from the duty to inform and give consent
ASPSESSIONID	www.elcorteingles.com	Strictly Necessary	Own	Yes
ASPSESSIONIDQQAS QQTR	www.elcorteingles.com	Strictly Necessary	Own	Yes
DYN_USER_CONFIR M	www.elcorteingles.com	Strictly Necessary	Own	Yes
DYN_USER_ID	www.elcorteingles.com	Strictly Necessary	Own	Yes
ECI	www.elcorteingles.com - www3.elcorteingles.com	Strictly Necessary	Own	Yes
ECISA	www.elcorteingles.com	Strictly Necessary	Own	Yes
FECISA	www.elcorteingles.com	Strictly Necessary	Own	Yes
JSESSIONID	www.elcorteingles.com	Strictly Necessary	Own	Yes
FDIVCOMTAM6	www.elcorteingles.com	Strictly Necessary	Own	Yes
PXWEBORIGEN	www.elcorteingles.com	Strictly Necessary	Own	Yes
SITESERVER	www.elcorteingles.com	Strictly Necessary	Own	Yes
visit	www.elcorteingles.com	Strictly Necessary	Own	Yes
WEB%5FWEBORIGEN	www.elcorteingles.com	Strictly Necessary	Own	Yes
__atuvc	www.elcorteingles.com	Analytics	Third-party	Yes
cookiesPolicy	www.elcorteingles.com	Strictly Necessary	Own	Yes
cmTPSet	www.elcorteingles.com	Analytics	Own	No
CoreID6	www1.elcorteingles.com	Analytics	Own	No
TestSess3	www1.elcorteingles.com	Strictly Necessary	Own	Yes
90222419_login	www1.elcorteingles.com	Analytics	Own	Yes
90222419_reset	www1.elcorteingles.com	Analytics	Own	Yes
cmRS	www.elcorteingles.com	Analytics	Own	Yes
cmRS	.google.com	Analytics	Third-party	No
PREF	.google.com	Analytics	Third-party	No
Id	.doubleclick.net	Advertising	Third-party	No
_drt_	.doubleclick.net	Advertising	Third-party	No
NID	.google.es	Analytics	Third-party	No
OGPC	.google.es	Advertising	Third-party	No
CoreM_State	.elcorteingles.com	Strictly Necessary	Own	Yes
CoreM_State_Content	.elcorteingles.com	Strictly Necessary	Own	Yes
90117939_login	www1.elcorteingles.com	Analytics	Own	Yes
90117939_reset	www1.elcorteingles.com	Analytics	Own	Yes
JSESSIONID_PROFIL E	www.elcorteingles.com	Strictly Necessary	Own	Yes
Centro	www.elcorteingles.com	Strictly Necessary	Own	Yes
PD-H-SESSION-ID	www.elcorteingles.com	Strictly Necessary	Own	Yes
evlu	.scorecardresearch.com	Analytics	Third-party	No
UID	.scorecardresearch.com	Analytics	Third-party	No
UIDR	.scorecardresearch.com	Analytics	Third-party	No

List of cookies used by the elcorteingles.com domain (continued)
Name	Sending server	Purpose	Own / Third-party cookies	Excluded / Not Excluded from the duty to inform and give consent
test_cookie	.doubleclick.net	Advertising	Own	No
storeId	www.elcorteingles.com	Strictly Necessary	Own	Yes
userPrefLanguage	www.elcorteingles.com	Strictly Necessary	Own	Yes
_ga	www.elcorteingles.com	Strictly Necessary	Own	No
_gat_	www.elcorteingles.com	Strictly Necessary	Own	No
pi	www.elcorteingles.com	Strictly Necessary	Own	Yes
Session	www.elcorteingles.com	Strictly Necessary	Own	Yes
t3	www.elcorteingles.com	Strictly Necessary	Own	Yes
BCSI-CS- 8ADD4B121602C7E7	a.vimeocdn.com	Analytics	Third-party	Yes
__utma	player.vimeo.com	Analytics	Third-party	No
__utmb	player.vimeo.com	Analytics	Third-party	No
__utmc	player.vimeo.com	Analytics	Third-party	No
__utmz	player.vimeo.com	Analytics	Third-party	No
CONSENT	.youtube.com	Analytics	Third-party	No
PREF	.youtube.com	Analytics	Third-party	No
VISITOR_INFO1_LIVE	.youtube.com	Analytics	Third-party	No
YSC	.youtube.com	Analytics	Third-party	No
_ga	.youtube.com	Analytics	Third-party	No
s_gl	.youtube.com	Analytics	Third-party	No
_ga	.richrelevance.com	Analytics	Third-party	No
_gat	.richrelevance.com	Analytics	Third-party	No
_mkto_trk	.richrelevance.com	Analytics	Third-party	No
mvtid	.richrelevance.com	Analytics	Third-party	No
ORA_OTD_JROUTE	.elcorteingles.com	Strictly Necessary	Own	Yes
OTD_CPD	.elcorteingles.com	Strictly Necessary	Own	Yes
_dc_gtm_	.elcorteingles.com	Strictly Necessary	Own	Yes
rr_rcs	.elcorteingles.com	Strictly Necessary	Own	Yes
xPan	www.elcorteingles.com	Strictly Necessary	Own	Yes
token	www.elcorteingles.com	Strictly Necessary	Own	Yes
wishlist	www.elcorteingles.com	Strictly Necessary	Own	Yes
wishlist_id	www.elcorteingles.com	Strictly Necessary	Own	Yes
comparator	www.elcorteingles.com	Strictly Necessary	Own	Yes
food_order_id	www.elcorteingles.com	Strictly Necessary	Own	Yes
order_id	www.elcorteingles.com	Strictly Necessary	Own	Yes
sourceClient	www.elcorteingles.com	Strictly Necessary	Own	Yes
webview	www.elcorteingles.com	Strictly Necessary	Own	Yes
server_name_atg	www.elcorteingles.com	Strictly Necessary	Own	Yes
X-XSRF	www.elcorteingles.com	Strictly Necessary	Own	Yes
merge	www.elcorteingles.com	Strictly Necessary	Own	Yes
back_url	www.elcorteingles.com	Strictly Necessary	Own	Yes

List of cookies used by the elcorteingles.com domain (continued)
Name	Sending server	Purpose	Own / Third-party cookies	Excluded / Not Excluded from the duty to inform and give consent
device_id	www.elcorteingles.com	Strictly Necessary	Own	Yes
ADRUM	.elcorteingles.com	Strictly Necessary	Own	Yes
TLTSID	.elcorteingles.com	Strictly Necessary	Own	Yes
_gid	.elcorteingles.com	Strictly Necessary	Own	Yes
rsso-eci-geci	.elcorteingles.com	Strictly Necessary	Own	Yes
sort	.elcorteingles.com	Customisation	Own	Yes
COMMERCE_DC	.elcorteingles.com	Strictly Necessary	Own	Yes
default_zipcode	.elcorteingles.com	Customisation	Own	Yes
default_center	.elcorteingles.com	Customisation	Own	Yes
access_token	.elcorteingles.com	Strictly Necessary	Own	Yes
access_contraint_token	.elcorteingles.com	Strictly Necessary	Own	Yes
back_url	.elcorteingles.com	Strictly Necessary	Own	Yes
cp_assigned_center	.elcorteingles.com	Customisation	Own	Yes
locale	.elcorteingles.com	Strictly Necessary	Own	Yes
food.sid	.elcorteingles.com	Strictly Necessary	Own	Yes
checkout.sid	www.elcorteingles.com	Strictly Necessary	Own	Yes
notify_cat_available	.elcorteingles.com	Customisation	Own	Yes
change_order_url_cookie	.elcorteingles.com	Strictly Necessary	Own	Yes
candidate_product	.elcorteingles.com	Strictly Necessary	Own	Yes
slot_booked	.elcorteingles.com	Customisation	Own	Yes
cp_value	.elcorteingles.com	Customisation	Own	Yes
quicklistHelp	.elcorteingles.com	Customisation	Own	Yes
slot_alarm	.elcorteingles.com	Customisation	Own	Yes
wishlistHelp	.elcorteingles.com	Customisation	Own	Yes
back	.elcorteingles.com	Strictly Necessary	Own	Yes
anniversary	.elcorteingles.com	Customisation	Own	Yes
moulinex-companion	.elcorteingles.com	Customisation	Own	Yes
csc_url	.elcorteingles.com	Strictly Necessary	Own	Yes
Commerce_id	.elcorteingles.com	Strictly Necessary	Own	Yes
Commerce_server	.elcorteingles.com	Strictly Necessary	Own	Yes
just_logged	.elcorteingles.com	Strictly Necessary	Own	Yes
redirect	.elcorteingles.com	Strictly Necessary	Own	Yes
oidc	.elcorteingles.com	Strictly Necessary	Own	Yes
session_id	.elcorteingles.com	Strictly Necessary	Own	Yes
CSOLICIT	.elcorteingles.com	Strictly Necessary	Own	Yes
is_csc	.elcorteingles.com	Strictly Necessary	Own	Yes

List of cookies used by the elcorteingles.com domain (continued)
Name	Sending server	Purpose	Own / Third-party cookies	Excluded / Not Excluded from the duty to inform and give consent
eciExpressCentreId	.elcorteingles.com	Strictly Necessary	Own	Yes
pagcaptura	.elcorteingles.com	Strictly Necessary	Own	Yes
token_param	.elcorteingles.com	Strictly Necessary	Own	Yes
FECISA_T7	.elcorteingles.com	Strictly Necessary	Third-party	Yes
sw_var	www.elcorteingles.com	Strictly Necessary	Third-party	Yes
sw_var_ver	www.elcorteingles.com	Strictly Necessary	Third-party	Yes
inpsession_179_es	www.elcorteingles.com	Strictly Necessary	Third-party	Yes
inptime0_179_es	www.elcorteingles.com	Strictly Necessary	Third-party	Yes
inptime_179_es	www.elcorteingles.com	Strictly Necessary	Third-party	Yes
BVImplmain_site	www.elcorteingles.com	Strictly Necessary	Third-party	Yes
ak_bmsc	.elcorteingles.com	Strictly Necessary	Third-party	Yes
WCXSID	.elcorteingles.com	Strictly Necessary	Third-party	Yes
bm_sv	.elcorteingles.com	Strictly Necessary	Third-party	Yes
_gat_UA-42384899-20	.elcorteingles.com	Strictly Necessary	Third-party	Yes
FCUENTA	account.elcorteingles.com	Strictly Necessary	Third-party	Yes
check	account.elcorteingles.com	Strictly Necessary	Third-party	Yes
cookiesPolicy	account.elcorteingles.com	Strictly Necessary	Third-party	Yes
locale	account.elcorteingles.com	Strictly Necessary	Third-party	Yes
oidc.sid	account.elcorteingles.com	Strictly Necessary	Third-party	Yes
opbs	account.elcorteingles.com	Strictly Necessary	Third-party	Yes
remember_me	account.elcorteingles.com	Strictly Necessary	Third-party	Yes
id_token	account.elcorteingles.com	Strictly Necessary	Third-party	Yes
back_url	account.elcorteingles.com	Strictly Necessary	Third-party	Yes
PgpOrigin	.elcorteingles.com	Analytics	Own	Yes

List of third parties providing cookies services on the elcorteingles.com domain
Provider	Purpose	Purpose description	More information about the cookie
ScorecardResearch	Analytics	Time spent browsing, website visited and information about actual browsing	http://www.scorecardresearch.com/privacy.aspx
AddThis	Analytics	When links are provided to third-party services that you find useful, you can place a cookie on your device to make the service easier to use. This cookie enables sharing of content via this website and email	http://support.addthis.com/
Google	Advertising	Doubleclick is used for managing third-party cookies. These cookies are used for providing users with relevant products which may appeal to them. The advertising displayed to website users is served by a small selection of providers. These include Invitemedia, Adviva.net, MSN, Google Display and Unanimis	http://www.google.com/doubleclick/
Google	Analytics	Google Analytics cookies. These generate an anonymous user ID, which is used for recording how many times a user visits a website. It also records when the user first and last visited the website. Additionally, it calculates when a session ends, the user’s origin and the keywords.	https://developers.google.com/analytics/devguides/collect ion/analyticsjs/cookie-usage
Google AdWords	Advertising	We use Google AdWords cookies to suggest relevant products that may appeal to returning visitors to the website	https://developers.google.com/analytics/devguides/collect ion/analyticsjs/cookie-usage
Yahoo	Advertising	We use Yahoo ads cookies to monitor advertising activity on the Yahoo network and to provide advertising tailored to the user	https://info.yahoo.com/privacy/es/yahoo/cookies/
Microsoft / Bing	Advertising	We use Bing ads cookies to monitor advertising activity on the Bing network and to provide advertising tailored to the user	http://www.microsoft.com/privacystatement/es-es/bing/default.aspx
Digilant	Advertising	Google Analytics cookies. These generate an anonymous user ID that is used for recording the number of times a user visits a website. It also records when the user first and last visited the website. In addition, it calculates when a session ended, determines a user’s origin and saves keywords.	https://developers.google.com/analytics/devguides/collect ion/analyticsjs/cookie-usage
Visual Website Optimizer	Analytics	A/B Testing, Multivariate Testing, usability Testing. Heat maps, Conversion measurement.	http://visualwebsiteoptimizer.com/privacy-policy.php
Vimeo	Analytics	They store information regarding how to use Vimeo videos for making improvements and reporting on our productivity. We can use analytics cookies for testing new pages, as well as adverts to gauge users’ reactions.	http://vimeo.com/cookie_policy
Youtube	Analytics	In order to improve the experience, information is collected about the Youtube services you use, and how you view its videos.	https://www.google.es/intl/es/policies/privacy/
Rich Relevance	Analytics	They allow information about user preferences to be saved. We use this to improve the quality of our services and to improve the experience via recommendations and tailored adverts.	http://www.richrelevance.com/cookies/
Iovation	Analytics	This allows us to uniquely identify the device (PC, Telephone, etc.) and establish online indicators—which can even be geolocated—with the aim of offering El Corte Inglés customers sufficient guarantees in the purchase transactions they carry out with the Financiera El Corte Inglés Card, as well as in any operation financed by said entity, thus avoiding and detecting fraud when using the device. These cookies will only be installed upon selecting the Financiera El Corte Inglés Card as the payment method and in specific financed transactions.	http://www.iovation.com
Flixmedia	Analytics	Counting unique visitors on the retailer website and understanding and analysing shopper behaviour to improve shopper experience.	https://flixmedia.eu/privacy-notice
Flixmedia	Functional	Content testing for retailer websites.	https://flixmedia.eu/privacy-notice
Flixmedia	Strictly Necessary	Enabling Flixmedia content to appear on the retailer website in the least possible time to load. Load balancer cookies, which are used to stick visitors to a particular server behind the load balancer and enable content to appear in the least possible time to load.	https://flixmedia.eu/privacy-notice

Barilliance Cookies

Barilliance does not use 3rd party cookies.
None of the cookies store personally identifiable information.
The cookie information has no meaning outside of the Barilliance system.
When Barilliance collects personal data such as email address, the data is stored in the server linked to the user id stored in the cookie cbar_uid.

Situational cookies - will only be present if a client uses specific features of the service or if the client’s site has features that require those cookies for the basic functioning of the service.
Provider	Purpose description
cbar_pc_[number]	Remember popup is closed (365 days)
cbar_bc_[number]	Remember banner is closed (365 days)
cbar_co	Coupon codes that were granted to the visitor (365 days)
Used for tracking the status of ajax carts (session only)
cbar_static	Store temporary settings (365 days)
cbar_rec_clk	A temporary cookies for one pageview that is created after a click on recommendations

Fixed cookies - these cookies will be present in all user sessions.
Provider	Purpose description
cbar_uid	user id (365 days)
cbar_sess	Remember banner is closed (365 days)
cbar_lvt	Visitor last visit time (365 days)
cbar_sess_pv	Visitor page views count (current session)

Special case - temporary personal info cookie.
Provider	Purpose description
Note: This cookie is not used in 99% of the sites. You can ignore it since we will ask your permission if we need to use it.
cbar_em/ cbar_ph	This cookie store the user email or phone number for a period of 10 minutes from the time of entry to support case where the email input box appears in pages prior to the the consent checkboxes.

Webgains Cookies

A HTTP cookie (usually just called a cookie) is a small amount of data sent from us to your web browser. Each time you visit us, your web browser sends us back this text.

How Webgains uses cookies

As a performance marketing network our job is to ensure that a website (called a publisher) that sends a customer to another website (called an advertiser) is rewarded for a successful referral. A publisher might be a voucher download site, a cashback reward site, a blog or any other website.
This reward process is enabled by using cookies which recognise if you were referred to an advertiser by one of our publishers. Our cookies contain no personally identifiable information.
A large part of the reason why so much is “free” on the internet is because websites can make money through advertising rather than charging you. Being rewarded for referrals is one of the great advances that internet commerce has enabled and we believe is far preferable to forcing people to pay for services.
However, we fully respect your choice as an individual, if you prefer not to enjoy these benefits, we do not want to intrude on your privacy and provide full information on how to delete our cookies.
As well as using cookies for reward purposes, our web site also uses cookies to remember your preferences, for example, your preferred language (full details below).

Cookies set by Webgains

Here is a list of all the cookies Webgains sets along with their purpose:
Cookie Name	What we use it for	What we store in it	Expires	Notes
wgsite	Used to decide whether to direct you to our USA or UK site, saving you having to make the choice every time you visit webgains.com	Either ‘UK’ or ‘USA’	12 Months
usertype	Used to decide if you are logging in to our system as an advertiser or a publisher so that we can get you to the right place	Either ‘affiliateUser’ or ‘merchantUser’	12 Months
qtrans_cookie_test	Used by our web site to determine if you have selected your preferred language	The text qTranslate+Cookie+Test’	When you close your browser	See reference for further information
wordpress*	Our public website uses the popular wordpress blog system. This uses cookies to store information about your session if you are logged in. It stores no personal information.	A value for your your session ID number	2 weeks	See reference for further information
wp-settings	Our public website uses the popular wordpress blog system. This cookie stores information about your settings so that you don’t have to tell us each time you visit us. It stores no personal information.	See reference for further information
_utma	We use google analytics to record activity on our website so that we can improve the user experience and understand where our traffic comes from.	Google analytics, for more information see reference.
_utmz	We use google analytics to record activity on our website so that we can improve the user experience and understand where our traffic comes from.	Google analytics, for more information see reference.

Tracking cookies

Cookie Name	What we use it for	What we store in it	Expires
wgs	Used to remember that you viewed or clicked on an ad during your current browser session	Web site #ID Merchant site #ID #ID of the ad you clicked on Any reference the website appends to the click The time you clicked Where you clicked from The page referer of where you clicked from The url the click led to Expiry time of the relationship between the web site and the merchant	When you close your browser
wgdc	Used to deduplicate clicks from the same source	Either ‘affiliateUser’ or ‘merchantUser’	When you close your browser
wgc	Used to remember that you clicked on a link in our network	Web site #ID Merchant site #ID #ID of the ad you clicked on Any reference the website appends to the click The time you clicked Where you clicked from The page referer of where you clicked from The url the click led to Expiry time of the relationship between the web site and the merchant	When you close your browser
wgi	Used to recognise that you viewed an advert on our network	Web site #ID Merchant site #ID #ID of the ad you clicked on Any reference the website appends to the click The time you clicked Where you clicked from The page referer of where you clicked from The url the click led to Expiry time of the relationship between the web site and the merchant	2 weeks
wgconsent	If the cookie is already present (consent was given in previous interaction), next time the user will not be seeing a landing page and will be redirected to the advertisers’ website automatically	The date/time the cookie was created (UNIX timestamp format)	20 days after creation

How you can remove Webgains cookies

Please note that if you do decide to delete our cookies you may end up paying more for the goods & services you buy and/or not receive any cashback or discount due to you.

You can remove all our tracking cookies by deleting all cookies set from track.webgains.com.
You can remove all our non tracking cookies by deleting all cookies from any webgains domain eg, webgains.com, webgains.de, webgains.es etc.
If you need instructions on how to delete cookies from your browser, please visit this page (How to delete cookies).
To view and delete flash cookies, please visit this page

How do you set or disable cookies?

You can allow, block or delete cookies installed on your system in the browser settings. If you do not allow cookies to be added to your browser, you might find that you are unable to access some services and that your user experience of our website is less than optimal. The following links tell you everything you need to know about setting and disabling cookies for different browsers:

Google Chrome
Mozilla Firefox
Internet Explorer
Safari
Safari for IOS (iPhone and iPad)
Chrome for Android

Consent

At El Corte Inglés, we never save our users’ personal data except for their IP addresses, as stated above, unless you choose to register so you can shop for products and services that we sell, or receive details of promotions or content that may appeal to you.We assume that by visiting and browsing our website you agree to the use of the aforementioned cookies and the conditions in this Cookies Policy.

Create an account

1 - Data Controllers

2 - Primary purpose

3 - Other purposes

4 - Legitimacy

5 - Recipients

6 -Rights

Access, rectification, removal and objection to processing, as well as other rights.

1. Purpose of the www.elcorteingles.com website

2. Conditions for access and use of this website

2.1. Duty to use the website and its contents in a proper manner

2.2. Industrial and intellectual property rights

2.3. Length of service

2.4. Exclusion of liability

3. Use of cookies

4. Protection of personal data

5. Law and jurisdiction

1. Introduction

2. Area of application

3. Considerations to bear in mind

Who is responsible for processing?

Information on the El Corte Inglés Group companies

Business name El Corte Inglés

Business name Bricor, S.A

Business name Informática El Corte Inglés, S.A.

Business name OPTICA 2000, S.L.

Business name Seguros El Corte Inglés, Vida, Pensiones y Reaseguros, S.A.

Business name Centro de Seguros y Servicios. Correduría de Seguros, S.A., Grupo de Seguros El Corte Inglés.

Business name Sfera Joven, S.A

Business name Supercor, S.A.

Business name: TELECOR, S.A

Business name Viajes El Corte Inglés, S.A.

For what purpose do we collect your personal information?

How do we gather information about you?

Information provided by you

Information we gather when you visit our websites

Social networks

Mobile phone

What are the legal grounds for processing personal information?

How can you make changes to the way in which we contact you with information about our products or services?

To whom can we disclose your personal information?

International transfers

Links to third-party websites

How long do we store your personal information?

How to exercise your rights

How do we protect your personal information?

Data of minors

Recommendations and precautionary measures

Amendments to this data protection information

What is a cookie and what is it for?

What types of cookies do we use?

Depending on the entity using them

Depending on how long they remain active

Depending on the purpose they serve

Purpose of the different cookies used

Barilliance Cookies

Webgains Cookies

How do you set or disable cookies?

Consent

Do you want to receive our news, promotions and catalogs?

Consent

Choose and configure your subscriptions