My Account

MAIN MENU

PURPOSE OF THE SERVICE

Purpose of Service

1 - Data Controllers

2 - Primary purpose

The purpose of creating a personal account is to generate a unique customer identifier for purchasing products or services available on any El Corte Inglés Group website (hereinafter, all those jointly known as Data Controllers). This streamlines the process, since it eliminates the need to repeat or enter your personal details into each website when placing the order.
Data Controllers will process your data when managing the purchase of requested products or services.

Data Controllers will process your data when managing the purchase of products or services that they are selling, including distance selling and handling of shipments and returns, as well as when channelling requests for information, suggestions and customer complaints.
Your data will be held for as long as there is a mutual interest in a single record being held, or until you exercise your right to remove it or limit processing thereof.

3 - Other purposes

For sending advertising or promotional correspondence by Data Controllers regarding their products and services (retail, travel, insurance, etc.), via all available channels (including electronic means); of a general nature or customised for you and your interests by preparing a commercial profile based on information provided and via automated processing. Authorisation will remain in force until such time as consent is withdrawn. Additionally, said information may be used for market research and commercial research purposes, reports on consumption habits, statistical data and market trends, including service improvement surveys.

4 - Legitimacy

The legal grounds for processing your data in order to create a personal account is granted by performing the digital account registration contract, whereby you accept the terms and conditions that are displayed on the website and you are thus able to use the available services.
The sending of advertising or promotional correspondence for products and services, as well as the setting up of commercial profiles is dependent on the consent requested using the relevant checkboxes, without withdrawal of this consent having any bearing whatsoever on the performing of the website personal account contract.

5 - Recipients

There are cases where we have to disclose or submit the data you have provided us with to third parties in order to provide the requested service. These include logistics, transportation and delivery, fitters and/or assemblers, airlines and hotels, etc.

There are companies that provide other types of services such as information technology. These technology companies tend to store and process information within the European Economic Area (EEA), which means that we ensure that they are subject to data protection regulations within the scope of Spanish and European Union law.
In certain cases, cloud computing services will be contracted outside the European Economic Area (EEA), which involves data being transferred internationally. In such cases, the appropriate guarantees will be put in place to protect your information. You can find out more about these by writing to El Corte Inglés, whose address is Calle Hermosilla, 112 – 28009 Madrid Ref. DPO-TRANSFER, and attaching a supporting document (ID or passport).

In addition, your personal information will be accessible by Public authorities, Judges and Courts for addressing any duties arising as a result of processing your personal data.

6 -Rights

Access, rectification, removal and objection to processing, as well as other rights.

Interested parties are entitled to be provided access to their personal data, as well as to request rectification of incorrect information or, where applicable, request its removal for reasons such as the data no longer being necessary for the purposes for which it was collected.
Under certain circumstances, interested parties may request that the processing of their data be limited. In this case, we will only keep it for making or disputing claims.Additionally, for reasons relating to your particular situation, interested parties may object to their data being processed, in which case their personal information will no longer be processed for those purposes to which they have objected.Where technically feasible, interested parties may request transfer of their data to another Data Controller.
To exercise these rights, in accordance with prevailing law, interested parties can write, enclosing a copy of a supporting document proving their identity (ID or passport), to El Corte Inglés or to any of its Data Controllers at the following postal address: Calle Hermosilla, 112 - 28009 Madrid (Ref. LOPD),
Interested parties may lodge a claim with the Spanish Data Protection Agency (AEPD), particularly if dissatisfied with how their request to exercise their rights has been handled. For more information, visit the website www.agpd.es.

El Corte Inglés. All rights reserved.